Tents, backpacks, sleeping bags
Every Ferrino item is studied down to the smallest detail and produced using the materials that best suit the use it is designed for. Ferrino’s stringent quality control tests guarantee that its products will not have any material or packaging faults. Should such defects appear, customers can take advantage of our two-year guarantee, starting from the purchase date *.
Please also note that:
- The guarantee does not cover faults caused by improper use or following the normal wear and tear of components over an extended period of time.
- Customers must return the faulty item to the point of sale where it was purchased, together with the receipt (a condition that validates the guarantee).
- The shopkeeper will forward the item to the distributor or directly to Ferrino.
Ferrino will, at its discretion, replace or repair the item. If the fault is not covered by the guarantee, a repair will be done at a reasonable cost, including shipping costs.
- This guarantee does not impede consumer rights as defined by current legislation in different countries.
* High Lab products have a three-year guarantee.